Payment Terms

All invoices must be fully paid for prior to delivery.

Payment Methods

  • Direct Credit (EFT Transfer)
  • Cheque
  • Credit Card (Visa or MasterCard)

Orders

All dimensions advertised are indicative only, and if exact measurements are required for a particular reason

Cancellation

No order may be cancelled except with consent in writing and on terms which will indemnify Convenient Interiors against any losses suffered.

Delivery and installation dates are estimated and while Convenient Interiors will endeavour to accomplish requested dates, we will not be held responsible for delays caused by other parties.

Deliveries

Convenient Interiors will notify you of freight charges and stock availability prior to your order being confirmed/payment being processed.

All deliveries made are to street level or pavement side only. If your delivery is required to go up stairs, in a lift or has any other particular requirement needed and Convenient Interiors is not notified in advance prior to the delivery date, the delivery may be refused by the driver and you will be required to pay a fee to have the goods redelivered.

Convenient Interiors does not provide transit insurance. If transit insurance is required, additional charges will apply. Convenient Interiors is not liable for goods damaged in transit if no insurance is taken by the customer prior to delivery. Please contact a representative for more information.

Where furniture is delivered unassembled, Convenient Interiors take no responsibility for any damage occurring during any process of the assembly on your premises.

Manufacturer’s Warranty

Unless otherwise specified, a 1 year manufacturer’s warranty applies to all Convenient Interiors products.

With the exception of fair wear and tear and provided that the damage is not caused by misuse of the goods, Convenient Interiors will replace or repair the faulty goods free of charge within the warranty period.

Upholstery is excluded from this warranty, whether the material is provided by us or a C.O.M. (Customers Own Material). However, warranties are often provided by the upholstery mill.

Proof of purchase must be provided and the damaged goods returned to our warehouse.

Variations in fabric die lots, timber grain, shade and/or colour of goods supplied, particularly where surfaces are veneered with natural timbers, shall not be regarded as a fault and no claims will be considered in respect of it.

We do not include screws with our table top deliveries if the base has not been ordered too and visa versa, as the top/base plate size will vary what size screws to use. Always check screw sizes provided by Convenient Interiors or yourself are correct before assembly of tables. Failure to check screw sizes will not be taken as a manufacturers fault or be valid under warranty.

It is recommended not to place the Duratops in direct sunlight every day. It is advisable to select light colours when placing tops in direct sun conditions, when darker colours are placed in full sunlight, the core material will expand which will cause the top to bow slightly upwards at the edges. Convenient Interiors cannot be held responsible for this bowing of the tops as the manufacturer (Werzalit) does not recognise this problem as a warranty claim.

Werzalit_Tabletops_Technical_Specifications

Recommended Maximum Table top sizes are based on the specifications of Werzalit/Duratops table tops.

Returns

Items sold as per order specifications are not returnable, unless approved by management. All claims must be made within 5 working days of delivery, pickup or installation and a service charge may be applied.

Please Note

  • Items may come unassembled, if assembly is required we need to be notified prior to delivery and this will incur an extra charge.
  • All items that state they are able to be used outdoors require regular maintenance, it is also recommended that outdoor items are kept undercover.
  • Colour/stain swatches are used as a guide only and may not be identical to the product.
  • Whilst we endeavour to ensure that prices on this website are current, we reserve the right to change prices, as required, without notice.
  • When items are stated as furniture that can be placed in semi outdoor conditions; this indicates under cover and not exposed to the weather elements 24/7. (Also not recommended to be placed near the ocean.)
  • Dimensions provided for furniture may be out by 1-3 cm approximate.